Privacy Policy
Last updated: 4/13/2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information
- Delivery address
- Payment information (processed securely through third-party providers)
- Order history and preferences
- Chat messages and interactions with our bot
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to your inquiries
- Improve our services and personalize your experience
- Send you updates about your orders
- Analyze usage patterns to enhance our bot's performance
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
4. Third-Party Services
We may use third-party services for payment processing and analytics. Delivery services are arranged separately by businesses using trusted local runners (such as iRana), not directly by Fastlane. These services have their own privacy policies governing the use of your information.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
6. Contact Us
If you have questions about this Privacy Policy, please contact us athello@fastlaneorders.online