From WhatsApp to checkout in seconds
WhatsApp commerce for restaurants, retail, services, and more. Accept Payfast, Ozow, iKhokha, Paystack & Yoco payments—all from one dashboard.
“We've cut order errors by 90% and grown average order value—all through WhatsApp.”— Restaurant owner
Merchant dashboard
Multi-vendor orders in real time
Today's performance
R42,380
+28% vs last week
- Never miss an order — every WhatsApp request lands here.
- Route orders across brands, outlets, or vendors.
WhatsApp order flowPreview
⚡ Live demo — watch orders appear in real time.
Try it yourself: Tap "Get started" to launch your free trial.
WhatsApp Commerce for Every Business
From restaurants to retail, Fastlane powers sales and operations across industries.
Restaurants
Order & table booking
Retail
Clothing & accessories
Services
Laundry & cleaning
Groceries
Fresh produce & delivery
Events
Ticketing & bookings
And more — Fastlane adapts to your business model.
Double Burger
PopularBeef, cheese, lettuce, sauce
Margherita Pizza
NewTomato, mozzarella, basil
Garden Salad
HealthyFresh greens, dressing
▶ Auto-scrolling
Your products, always in sync
A browsable online menu that syncs in real time with your WhatsApp orders. Perfect for restaurants, retail, and services.
- Product images, descriptions, and prices
- Syncs live with your WhatsApp orders
- Share your catalog link anywhere — Instagram, TikTok, or website
No coding needed. Works with WhatsApp, Instagram, and your website.
We're building something amazing 🚀
Turn your Instagram bio into a storefront
One link that shows your products, opening hours, and contact info. Customers browse and order without leaving Instagram.
- Beautiful mobile-first storefront
- Products, pricing, and availability in one view
- One-click WhatsApp ordering
FastLane Instagram
@fastlane_instagram
tap to order · open 10am – 10pm
Book services & events in seconds
From beauty salons to event venues: customers discover, book, and pay via WhatsApp. No need for phone calls.
- Browse services, packages, and event dates
- Book appointments, tickets, or tables
- Instant confirmation via WhatsApp
🚀 Launching soon
Service Hub
Book services & events
Beauty
Repairs
Events
Popular services
Haircut & Style
45 min · R250
Makeup Session
60 min · R350
Event Package
Custom · R1,500
Instant confirmation · 24/7 availability
Turn your Facebook Page into a storefront
One link that shows your menu, products, and booking options. Customers order or book tables without leaving Facebook.
- Customers browse your catalog directly on Facebook
- Order food, book tables, or make reservations
- One-click checkout and booking confirmation via WhatsApp
🚀 Launching soon
Book a table
At your preferred time.
Reserve your spot instantly.
Choose a time
Guests book via WhatsApp — no phone tag, no double bookings.
Stop juggling multiple apps and manual payments
Restaurants lose orders to missed calls, scattered DMs, and complicated payment requests. Staff are stuck copying orders between WhatsApp, POS, and spreadsheets while customers wait.
Fastlane consolidates everything into one WhatsApp + web flow with integrated Payfast payments. Meet customers where they already are, and give your team a single source of truth for every order.
Before Fastlane
- • Missed WhatsApp messages and phone calls during peak times
- • Staff manually typing orders into multiple tools
- • Payment links scattered across chats and channels
- • No clear view of orders across outlets or vendors
With Fastlane
- • One unified WhatsApp + web ordering experience
- • Integrated Payfast checkout in the flow
- • Central dashboard for all orders and locations
- • Customer history and loyalty in one place
From first message to paid order in a single, streamlined lane.
From chat to checkout in four steps. Here's how Fastlane powers WhatsApp commerce for restaurants.
Discover & browse
Customer discovers your store and browses a rich menu via WhatsApp or a web catalog that syncs in real time.
Add to cart & pay
They add items to cart and check out with Payfast—all within the chat flow. No redirects, no extra apps.
Order hits dashboard
The order appears instantly in your Fastlane merchant dashboard, grouped by outlet, brand, or vendor.
Fulfill & build loyalty
Your team manages fulfillment, sends status updates, and grows repeat business with built-in CRM and loyalty tools.
One dashboard for every WhatsApp order, outlet, and vendor
Fastlane gives operations teams a single place to manage WhatsApp orders, payments, and customer relationships across locations—without adding more tools to your stack.
From the dashboard, you can:
- •See new orders from all channels in one queue
- •Accept, reject, or reassign orders to vendors or outlets
- •Update order status (preparing, ready, out for delivery, completed)
- •View customer details, order history, and average spend
- •Change menus, prices, and availability across vendors in one place
- •Pause or resume ordering when the kitchen is slammed
Send targeted WhatsApp campaigns to customers who already love you
- •Send promotions, specials, or announcements on WhatsApp in a few clicks
- •Broadcast only to customers who've ordered from your restaurants
- •No spamming random people
- •You stay in control of who you message
Example: "Hi 👋 It's Fastlane. New lunch combo this week. Reply MENU to order in under 60 seconds."
All customer messages still happen on WhatsApp.
Fastlane gives your team the control room behind every conversation.
Think of Fastlane as the fast lane between chat, payment, and operations.
Automated WhatsApp workflows
Set it once, and Fastlane handles the rest. From order alerts to customer follow-ups.
Order Alerts
Your team gets a WhatsApp ping for every new order—no dashboard needed.
Payment Confirmations
Auto-confirm payments and send receipts instantly.
Birthday Offers
Send personalized discounts to customers on their special day.
Win-Back Campaigns
Re-engage inactive customers with targeted offers.
Plus payment reminders, low-stock alerts, and more.
Multiple payment methods. One checkout.
Choose from South Africa's leading payment gateways. All integrated seamlessly into your WhatsApp flow.
Payfast
South Africa's favorite payment gateway. Accept cards, wallets, and local payment methods with secure, seamless checkout.
Key features
- Credit & debit cards
- Instant EFT
- QR payments
- Subscription billing
Ozow
Instant EFT payments made simple. Customers pay directly from their bank account in seconds—no card needed.
Key features
- Instant EFT
- No card required
- Bank-level security
- Real-time confirmation
iKhokha
Card payments integrated seamlessly. Accept payments from any card, anytime, anywhere—perfect for on-the-go.
Key features
- All major cards
- Tap to pay
- No monthly fees
- Real-time settlement
Paystack
Pan-African payment processing. Accept cards, bank transfers, and mobile money across the continent.
Key features
- Cards & bank transfers
- Mobile money
- Recurring payments
- Multi-currency
Yoco
Simple, affordable card payments. Perfect for businesses of all sizes—from startups to enterprises.
Key features
- Card payments
- Tap on phone
- No contracts
- Same-day settlement
All payments are secure and PCI compliant. Choose the gateway that works best for your customers.
Everything you need to run WhatsApp commerce and restaurant operations from one software platform.
WhatsApp commerce
Native, chat-based ordering with automated confirmations. Customers order where they already spend their time.
Kitchen Alert System
Real-time kitchen notifications for new orders. Never miss an order with sound alerts, visual cues, and automatic order routing to the right station.
In-House Orders Display
Dedicated screen view for dine-in customers. Show order status, preparation time, and ready notifications clearly on your in-store displays.
Multi-vendor dashboard
Manage orders, bookings, and customers across brands, outlets, and vendors from one central console.
CRM & loyalty
Track customer history, segment by behaviour, and run loyalty programs that keep guests coming back.
Broadcast tools
Send compliant WhatsApp campaigns and updates to opted-in customers, no spreadsheets required.
Showing 6 of 11 features
Built for real businesses
Fastlane is designed by operators, for operators. Here's what makes us different.
Lightning fast
From first message to paid order in seconds — no delays, no friction.
Secure & reliable
PCI compliant payments, encrypted data, and 99.9% uptime you can count on.
Grows with you
From one outlet to 100 — Fastlane scales with your business, not against it.
Built for restaurant operators who want fewer moving parts, faster service, and more profitable WhatsApp orders.
Frequently Asked Questions
Do my customers need to download an app?
Is Fastlane only for restaurants?
How does pricing work?
We customise every Fastlane deployment to match your specific business needs. Setup costs vary based on:
- Number of locations, outlets, or vendors
- Integration complexity with your existing systems
- Custom menu structures and catalog requirements
- Additional features like loyalty programs or advanced analytics
- Volume of orders and payment processing needs
We'll assess your operations and recommend the most cost-effective solution that scales with your business.Book a free consultation to get a tailored quote.
Who delivers my orders?
Join businesses using WhatsApp to grow orders and streamline operations with Fastlane.
No obligation. We'll assess your needs and recommend the best solution.